Why it occurs
This error typically happens when the template ID included in the request does not match any valid or registered ID on the DLT portal.
Steps to resolve the issue
1. Verify the template ID in the DLT portal
– Log into your DLT portal and locate the template ID you intend to use.
– Compare it with the template ID included in your request.
– If there is any mismatch, update the request with the correct template ID.
2. Contact Support if the IDs match but the issue persists
If the template ID in your DLT portal is correct and still results in error 4133:
– Take a screenshot from your DLT portal showing the valid template ID.
– Email the screenshot and a full description of the issue to [email protected].
