How do I add a logo to my WhatsApp sender?

The Case

Customizing your WhatsApp account is a great way to personalize your chat environment and create a better experience for the end user. One way to do this is by setting up a custom logo for your sender.

Steps To Take

Step 1: Make sure to choose a valid format

Recommended logo formatting includes:

  • square proportions (minimum size is 640×640 px, maximum size is 192×192 px)
  • .jpg or .png format

Step 2: Log in to your Infobip account

Login form for Infobip's Customer Portal

Step 3: Navigate to Channels and Numbers and select WhatsApp

Channels and Numbers menu with Channels highlighted
Channels section opened with SMS & Whatsapp in focus

Step 4: Locate the Senders tab, select a sender and click on the three-dot menu to Edit sender information

Senders tab opened with extended three dots menu

Step 5: Upload the logo

Sender information form opened with upload new image selected
Mar 14th, 2024
1 min read