What information is needed for sender registration?

The Case

When it comes to using your number as a sender for WhatsApp, you’ll need to register it with Meta as a WhatsApp Cloud sender. To be able to do that there are certain mandatory information you will have to provide.

Steps To Take

Step 1: Prepare mandatory information for sender registration

These include:

  • Your company name
  • A Facebook business account with administrator access.
  • A verified phone number not connected to any other WhatsApp account, private or business.
  • A formal display name that is going to be visible to the end users.

You can check more information on the display name in the Meta Business Help Center, or you can check how to get started with WhatsApp in the Infobip product documentation.

Step 2: Prepare additional information for a better user experience

Some information that would also be useful to share:

  • Something about your company as a short summary
  • Location address as additional information and a sign of credibility
  • Webpage as an additional place to share more information on your organization
  • Email address for users to be able to reach you
  • Logo of your business for better identification and credibility
Mar 14th, 2024
2 min read

Ivan Soldo