Customer engagement with X
People with X

People with X

To manage profiles with X, use Embeddable Moments.

You can do the following:

  • Associate each person profile with an application and entity.
  • Filter person profiles based on applications and entities.

Data segregation is supported for following:

Each flow has a specific CPaaS X identity (application and entity). When a flow generates messages, it uses this applicationId and entityId.

Important

To insert profiles that are associated with a defined application and entity, you cannot use the People API (opens in a new tab). To insert such profiles, contact your Infobip account manager.

An end user can have multiple profiles that have the same phone number but a different application and entity.

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