Steps to resolve the issue
1. Verify the phone number
Make sure the recipient’s phone number is registered on WhatsApp.
– Save the number to your contacts.
– Open WhatsApp and check if the number appears in your contact list.
If the number does not appear, it may not be registered on WhatsApp, which would explain the message delivery failure.
2. Confirm recipient registration
Check with the recipient to ensure they:
– Are actively using WhatsApp with the given phone number.
– Have accepted Meta’s Terms of Service and Privacy Policy in the WhatsApp app.
If you’ve confirmed the phone number is correct and still encounter the same error, or if you need additional help, contact our Support team at [email protected].
Include the following details to help us assist you faster:
– A detailed description of the issue
– The steps you’ve already taken to verify the number
– Any error messages or codes you’ve received
